We have learned that the latest version of Google Chrome (42) has blocked Java by default. Any pages where AutoVue should display are either empty or open an Oracle page to download Java.
If you wish to continue using Chrome with our applications, you will have to type
chrome://flags/#enable-npapi into Chrome's address bar. Click the 'Enable' link for the 'Enable NPAPI' configuration option, then restart Chrome. This option will be available until September, when Chrome will completely drop support for these plugins.
The other alternative is to use a different browser, such as Firefox or Internet Explorer.
More information can be found on Oracle's page.