LCT Software | Support Portal

AutoVue Java components fail to load in Internet Explorer


A recent Internet Explorer update will block older versions of Java

You will get a 'Red X' where the Java component (AutoVue and Thumbnails) should be

This issue applies to all Lifecycle AutoVue applications


  • DigEplan
  • AutoVue for SharePoint 2010 & 2013
  • AutoVue for SAP
  • Digital Project Portal (PPD)


To overcome this issue add the application server url to your local intranet zone

  • In Internet Explorer select 'Internet Options'

  • Next select 'Security' tab -> 'Local intranet' -> 'Sites' button 

  • Next click the 'Advanced' button

  • Next add the main url to the server name (including http or https) -> 'Add' button -> 'Close' button

Normally the url will look like this in your address bar http://yourapplicationserver:8088/..

  • Next click 'OK'

  • Next click 'OK'

  • Next refresh you browser



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