When you try to start the Oracle AutoVue service on a new Microsoft Windows server instance you get the following error;
Windows could not start the Oracle AutoVue Server service on <server name>.
Error 14001: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxtrace.exe tool for more detail.
To resolve this error please install the Microsoft Visual C++ 2008 Redistributable Package on the AutoVue server
Download link - http://www.microsoft.com/en-us/download/details.aspx?id=29